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Overview
At Ecstasy Shop Online, your satisfaction is our top priority. We strive to provide you with high-quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we’re here to help with our refund and returns policy.
Refunds
If you are not satisfied with the product you purchased from us, you are eligible for a refund. Please return the unused portion of the product within [30f ] days of purchase, along with your original receipt of payment, to receive a full refund or exchange. Refunds will be issued in the original form of payment.
Returns
Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us as soon as possible to arrange for a return or exchange. We will work with you to resolve the issue promptly and ensure that you receive a replacement product or a refund.
How to Initiate a Return
To initiate a return or request a refund, please contact our customer service team via [email address]. Please provide your order number, the reason for the return, and any relevant details about the product.
Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part or a defective product.
Contact Us
If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact us. Our customer service team is here to assist you and ensure that you have a positive experience with Ecstasy Shop Online
Thank you for choosing Ecstasy Shop Online. We appreciate your business and strive to provide you with the best possible service.